iMac si blocca dopo l'aggiornamento a OS X Mavericks

Question

iMac si blocca dopo l'aggiornamento a OS X Mavericks

#1 da (1 voti)
#2 da (0 voti)

1

Abbiamo un iMac e dopo l'aggiornamento a OS X Mavericks. Abbiamo riscontrato interruzioni casuali: di seguito è riportato il rapporto di errore. Sarei davvero grato se qualcuno potesse indicarmi la giusta direzione per evitare che ciò accada.

Anonymous UUID:       1A528784-6B8A-04A3-E8F5-8C113FFBBA4A

Fri Nov  1 13:48:49 2013
panic(cpu 0 caller 0xffffff80218dc19e): Kernel trap at 0xffffff7fa24a692c, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000038250c8b4885, CR3: 0x00000000244b7000, CR4: 0x00000000000606e0
RAX: 0x000038250c8b4865, RBX: 0xffffff805b9ca100, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffff
RSP: 0xffffff81f390b8d0, RBP: 0xffffff81f390b910, RSI: 0x0000000000000050, RDI: 0xffffff80218f36a0
R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x0000000000e30000, R11: 0x0000000000070000
R12: 0xffffff80218f36a0, R13: 0x0000000000000037, R14: 0x0000000080000000, R15: 0x000000000000000c
RFL: 0x0000000000010286, RIP: 0xffffff7fa24a692c, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x000038250c8b4885, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff81f390b560 : 0xffffff8021822f69 
0xffffff81f390b5e0 : 0xffffff80218dc19e 
0xffffff81f390b7b0 : 0xffffff80218f3606 
0xffffff81f390b7d0 : 0xffffff7fa24a692c 
0xffffff81f390b910 : 0xffffff7fa24a41ae 
0xffffff81f390b970 : 0xffffff7fa3e353a5 
0xffffff81f390b9e0 : 0xffffff7fa24ab265 
0xffffff81f390ba60 : 0xffffff7fa24ae087 
0xffffff81f390baa0 : 0xffffff7fa24ad74b 
0xffffff81f390baf0 : 0xffffff7fa24acc75 
0xffffff81f390bb30 : 0xffffff7fa24ab900 
0xffffff81f390bb70 : 0xffffff7fa249c8a0 
0xffffff81f390bbb0 : 0xffffff7fa24920fe 
0xffffff81f390bc00 : 0xffffff7fa2495d54 
0xffffff81f390bc50 : 0xffffff7fa2494a38 
0xffffff81f390bda0 : 0xffffff7fa2487176 
0xffffff81f390be30 : 0xffffff7fa2485c8d 
0xffffff81f390be70 : 0xffffff7fa3307e07 
0xffffff81f390bed0 : 0xffffff7fa2509b07 
0xffffff81f390bf00 : 0xffffff7fa250787a 
0xffffff81f390bf20 : 0xffffff802184a15a 
0xffffff81f390bfb0 : 0xffffff80218d6aa7 
      Kernel Extensions in backtrace:
         com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa2481000->0xffffff7fa24f2fff
            dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@0xffffff7fa2476000
         com.apple.iokit.IOUSBHIDDriver(650.4.4)[B79A7E01-DD3F-3C1A-840A-879D262C69DE]@0xffffff7fa2506000->0xffffff7fa250efff
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa2481000
            dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xffffff7fa1e15000
         com.apple.driver.AppleUSBHIDKeyboard(170.15)[A652B17A-7312-32D1-A21E-F6B0B5D806C8]@0xffffff7fa3307000->0xffffff7fa330afff
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa2481000
            dependency: com.apple.driver.AppleHIDKeyboard(170.15)[0B7FA1C7-7326-3FB7-AF41-8905C145951E]@0xffffff7fa2f9a000
            dependency: com.apple.iokit.IOUSBHIDDriver(650.4.4)[B79A7E01-DD3F-3C1A-840A-879D262C69DE]@0xffffff7fa2506000
         com.spsys.driver.IOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xffffff7fa3e34000->0xffffff7fa3e37fff
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa2481000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
13A603

Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000021600000
Kernel text base: 0xffffff8021800000
System model name: iMac12,2 (Mac-942B59F58194171B)

System uptime in nanoseconds: 64459827210981
last loaded kext at 58905458751175: com.apple.driver.AppleUSBCDC    4.2.1b2 (addr 0xffffff7fa3e38000, size 20480)
last unloaded kext at 58983181158393: com.apple.driver.AppleUSBCDC  4.2.1b2 (addr 0xffffff7fa3e38000, size 16384)
loaded kexts:
com.spsys.driver.IOKitDriver    1.0.1
com.spsys.driver.NKEDriver  1
org.virtualbox.kext.VBoxUSB 4.2.12
org.virtualbox.kext.VBoxDrv 4.2.12
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor  1.9.5d0
com.apple.driver.AGPM   100.14.11
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleBluetoothMultitouch   80.14
com.apple.driver.AudioAUUC  1.60
com.apple.iokit.IOBluetoothSerialManager    4.2.0f6
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleHDA   2.5.2fc2
com.apple.iokit.IOUserEthernet  1.0.0d1
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.kext.AMDFramebuffer   1.1.4
com.apple.driver.AppleUSBDisplays   360.8.14
com.apple.driver.AppleHWAccess  1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleLPC   1.7.0
com.apple.AMDRadeonX3000    1.1.4
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleMikeyDriver   2.5.2fc2
com.apple.driver.AppleSMCPDRC   1.0.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.kext.AMD6000Controller    1.1.4
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl   1.1.12
com.apple.driver.AppleIntelHD3000Graphics   8.1.8
com.apple.driver.AppleIntelSNBGraphicsFB    8.1.8
com.apple.driver.AppleIRController  325.7
com.apple.iokit.SCSITaskUserClient  3.6.0
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage  2.4.0
com.apple.driver.AppleUSBHub    650.4.4
com.apple.driver.AppleFWOHCI    4.9.9
com.apple.driver.AirPort.Atheros40  700.74.5
com.apple.iokit.AppleBCM5701Ethernet    3.6.9b9
com.apple.driver.AppleAHCIPort  2.9.5
com.apple.driver.AppleUSBEHCI   650.4.1
com.apple.driver.AppleACPIButtons   2.0
com.apple.driver.AppleRTC   2.0
com.apple.driver.AppleHPET  1.8
com.apple.driver.AppleSMBIOS    2.0
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC  1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall   153
com.apple.security.quarantine   3
com.apple.driver.AppleIntelCPUPowerManagement   216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver   4.2.0f6
com.apple.driver.AppleMultitouchDriver  245.13
com.apple.iokit.IOSerialFamily  10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext   1.0.0
com.apple.iokit.IOSurface   91
com.apple.iokit.IOBluetoothFamily   4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport   4.2.0f6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleUSBAudio  2.9.3f17
com.apple.iokit.IOAudioFamily   1.9.4fc11
com.apple.kext.OSvKernDSPLib    1.14
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMBusPCI  1.0.12d1
com.apple.driver.AppleThunderboltEDMSink    1.2.1
com.apple.kext.AMDSupport   1.1.4
com.apple.AppleGraphicsDeviceControl    3.4.12
com.apple.driver.AppleSMC   3.1.6d1
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.driver.AppleBacklightExpert   1.0.4
com.apple.driver.AppleSMBusController   1.0.11d1
com.apple.iokit.IONDRVSupport   2.3.6
com.apple.iokit.IOGraphicsFamily    2.3.6
com.apple.driver.AppleUSBHIDKeyboard    170.15
com.apple.driver.AppleHIDKeyboard   170.15
com.apple.iokit.IOSCSIMultimediaCommandsDevice  3.6.0
com.apple.iokit.IOBDStorageFamily   1.7
com.apple.iokit.IODVDStorageFamily  1.7.1
com.apple.iokit.IOCDStorageFamily   1.7.1
com.apple.iokit.IOAHCISerialATAPI   2.6.0
com.apple.iokit.IOUSBHIDDriver  650.4.4
com.apple.driver.AppleThunderboltDPOutAdapter   2.5.0
com.apple.driver.AppleThunderboltDPInAdapter    2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily    2.5.0
com.apple.driver.AppleThunderboltPCIUpAdapter   1.4.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBMassStorageClass   3.6.0
com.apple.driver.AppleUSBMergeNub   650.4.0
com.apple.driver.AppleUSBComposite  650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice   3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.0
com.apple.driver.AppleThunderboltNHI    1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IO80211Family   600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient  1.0.1b4
com.apple.iokit.IONetworkingFamily  3.2
com.apple.iokit.IOAHCIFamily    2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM  2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox  278.10
com.apple.kext.AppleMatch   1.0.0d1
com.apple.security.TMSafetyNet  7
com.apple.driver.AppleKeyStore  2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily  21
com.apple.driver.AppleFDEKeyStore   28.30
com.apple.driver.AppleACPIPlatform  2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread   1
com.apple.kec.corecrypto    1.0

imac

posta Paul Davey 01.11.2013 - 19:00

fonte

2 risposte

Leggi altre domande sui tag imac

L'eliminazione di file con applescript rovina CoverFlow di Finder server vnc su osx

score 1 · Answer 1

Spector è la causa. Vedi il rapporto sul crash che hai allegato, la sezione backtrace:

Kernel Extensions in backtrace:
     com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa2481000->0xffffff7fa24f2fff
        dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@0xffffff7fa2476000
     com.apple.iokit.IOUSBHIDDriver(650.4.4)[B79A7E01-DD3F-3C1A-840A-879D262C69DE]@0xffffff7fa2506000->0xffffff7fa250efff
        dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa2481000
        dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xffffff7fa1e15000
     com.apple.driver.AppleUSBHIDKeyboard(170.15)[A652B17A-7312-32D1-A21E-F6B0B5D806C8]@0xffffff7fa3307000->0xffffff7fa330afff
        dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa2481000
        dependency: com.apple.driver.AppleHIDKeyboard(170.15)[0B7FA1C7-7326-3FB7-AF41-8905C145951E]@0xffffff7fa2f9a000
        dependency: com.apple.iokit.IOUSBHIDDriver(650.4.4)[B79A7E01-DD3F-3C1A-840A-879D262C69DE]@0xffffff7fa2506000
     com.spsys.driver.IOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xffffff7fa3e34000->0xffffff7fa3e37fff
        dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa2481000

Il sistema si arresta in modo anomalo su questo thread: com.spsys.driver.IOKitDriver, che è un thread di spector.

Ho chiesto il team di supporto di Spector per i suggerimenti con il nostro amministratore di Spector e ci hanno inviato una versione aggiornata e ora è tutto a posto.

Quindi dovresti lavorare con il reparto IT della tua azienda per aggiornare Spector.

score 0 · Answer 2

Se ricordo bene, un problema con una versione precedente di OS X (penso che fosse 10.7 Lion) era che VirtualBox avrebbe causato il panico del kernel. Penso che sia quando era in uso però.

Potresti provare a scaricare i kexts o anche a disinstallare completamente VirtualBox per vedere se questo risolve il problema.

Puoi scaricare i kex se vuoi eseguendo questi comandi:

sudo kextunload -b org.virtualbox.kext.VBoxUSB

sudo kextunload -b org.virtualbox.kext.VBoxDrv

Ti chiederà la password amministratore da quando si usa sudo. Non ci dovrebbero essere errori, ma se ci sono, fammelo sapere e cercherò di aiutarti.

Essere informati, questo potrebbe rompere VirtualBox. Questa è solo una soluzione di test temporaneo. Se ritieni che VirtualBox non sia la causa del problema, o se vuoi riattivare i kex per qualche altro motivo, sostituisci semplicemente kextunload con kextload nei comandi precedenti. Fa quello che sembra che farebbe. Li carica invece di scaricarli.

Se non hai più kernel panic (crash) dopo questo, allora VirtualBox era probabilmente il colpevole. In caso contrario, dì qualcosa comunque. Forse io o qualcun altro saremo in grado di aiutarti ulteriormente.