Outlook 2011 si blocca costantemente (Mountain Lion)

1

Recentemente ho provato a inviare un file video che era troppo grande tramite Outlook. Rotella, quindi Outlook ha iniziato a bloccarsi. Gestito infine per eliminare l'e-mail dalla mia casella di posta in uscita, ma Outlook si blocca ogni volta, un paio di minuti dopo l'apertura.

Il rapporto errori è incollato di seguito. Qualsiasi aiuto che la gente può dare sarebbe molto apprezzato!

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2013-08-27 15:06:57 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.1.0.110310
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409 
Crashed thread: 0


Thread 0:

#  1  0x9a00d7d2 in  ( + 0x00000000)
#  2  0x99295003 in  ( + 0x00000000)
#  3  0x02c9468e in  ( + 0x00000000)
#  4  0x001266a8 in  ( + 0x00000000)
#  5  0x02c895e7 in  ( + 0x00000000)
#  6  0x02c89ace in  ( + 0x00000000)
#  7  0x00126542 in  ( + 0x00000000)
#  8  0x0012645f in  ( + 0x00000000)
#  9  0x9101e9b4 in  ( + 0x00000000)
# 10  0x94dc7406 in  ( + 0x00000000)
# 11  0x94dc6da5 in  ( + 0x00000000)
# 12  0x94dabbb2 in  ( + 0x00000000)
# 13  0x94dab01a in  ( + 0x00000000)
# 14  0x94daae8b in  + 0x0000E7F0 ( + 0x00000000)
# 15  0x90b0bf5a in  ( + 0x00000000)
# 16  0x90b0bcc9 in  ( + 0x00000000)
# 17  0x90b0bb44 in  ( + 0x00000000)
# 18  0x923f993a in  ( + 0x00000000)
# 19  0x923f916c in  ( + 0x00000000)
# 20  0x000d854a in  ( + 0x00000000)
# 21  0x923ef5cc in  ( + 0x00000000)
# 22  0x923925f6 in  ( + 0x00000000)
# 23  0x000d09fa in  ( + 0x00000000)

X86 Thread State:
 eax: 0xffffffe1  ebx: 0xbff323e8  ecx: 0xbff3237c  edx:0x9a00d7d2
 edi: 0x00000020  esi: 0x00000003  ebp: 0xbff323b8  esp:0xbff3237c
  ss: 0x00000023  eip: 0x9a00d7d2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00000206


Thread 1:

#  1  0x9a0109ae in  ( + 0x00000000)
#  2  0x96b037a9 in  ( + 0x00000000)

X86 Thread State:
 eax: 0x0000016b  ebx: 0xb0080700  ecx: 0xb00805ac  edx:0x9a0109ae
 edi: 0x00000000  esi: 0x96b038a1  ebp: 0xb0080718  esp:0xb00805ac
  ss: 0x00000023  eip: 0x9a0109ae   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246


Thread 2:

#  1  0x9a00d8e6 in  ( + 0x00000000)
#  2  0x9598b6b6 in  ( + 0x00000000)
#  3  0x02c7019a in  ( + 0x00000000)
#  4  0x02c6f866 in  ( + 0x00000000)
#  5  0x02c6f7f1 in  ( + 0x00000000)
#  6  0x02c70d8e in  ( + 0x00000000)
#  7  0x958fa5b7 in  ( + 0x00000000)
#  8  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0xffffffa6  ebx: 0x00000000  ecx: 0xb0288a7c  edx:0x9a00d8e6
 edi: 0x00000184  esi: 0xd8f81714  ebp: 0xb0288ac8  esp:0xb0288a7c
  ss: 0x00000023  eip: 0x9a00d8e6   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246


Thread 3:

#  1  0x9a00d7d2 in  ( + 0x00000000)
#  2  0x99295003 in  ( + 0x00000000)
#  3  0x99294e55 in  ( + 0x00000000)
#  4  0x992950d4 in  ( + 0x00000000)
#  5  0x02c94d18 in  ( + 0x00000000)
#  6  0x02c93de2 in  ( + 0x00000000)
#  7  0x02c93beb in  ( + 0x00000000)
#  8  0x02c99596 in  ( + 0x00000000)
#  9  0x0057ced5 in  ( + 0x00000000)
# 10  0x0022c8c2 in  ( + 0x00000000)
# 11  0x0022d8f1 in  ( + 0x00000000)
# 12  0x0022f1ba in  ( + 0x00000000)
# 13  0x004b931d in  ( + 0x00000000)
# 14  0x02c94330 in  ( + 0x00000000)
# 15  0x99294c4d in  ( + 0x00000000)
# 16  0x958fa5b7 in  ( + 0x00000000)
# 17  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0xffffffe1  ebx: 0xb0594c58  ecx: 0xb0594bec  edx:0x9a00d7d2
 edi: 0x00000020  esi: 0x00000003  ebp: 0xb0594c28  esp:0xb0594bec
  ss: 0x00000023  eip: 0x9a00d7d2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000206


Thread 4:

#  1  0x9a00d7d2 in  ( + 0x00000000)
#  2  0x99295003 in  ( + 0x00000000)
#  3  0x02c9468e in  ( + 0x00000000)
#  4  0x02c94c0b in  ( + 0x00000000)
#  5  0x0022d8c0 in  ( + 0x00000000)
#  6  0x0022f1ba in  ( + 0x00000000)
#  7  0x004b931d in  ( + 0x00000000)
#  8  0x02c94330 in  ( + 0x00000000)
#  9  0x99294c4d in  ( + 0x00000000)
# 10  0x958fa5b7 in  ( + 0x00000000)
# 11  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0xffffffe1  ebx: 0xb0698e18  ecx: 0xb0698dac  edx:0x9a00d7d2
 edi: 0x00000020  esi: 0x00000003  ebp: 0xb0698de8  esp:0xb0698dac
  ss: 0x00000023  eip: 0x9a00d7d2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000206


Thread 5:

#  1  0x9a00d7d2 in  ( + 0x00000000)
#  2  0x99295003 in  ( + 0x00000000)
#  3  0x02c9468e in  ( + 0x00000000)
#  4  0x02c93cbf in  ( + 0x00000000)
#  5  0x02c9955d in  ( + 0x00000000)
#  6  0x0057d106 in  ( + 0x00000000)
#  7  0x0022c8c2 in  ( + 0x00000000)
#  8  0x0022d8f1 in  ( + 0x00000000)
#  9  0x0022f1ba in  ( + 0x00000000)
# 10  0x004b931d in  ( + 0x00000000)
# 11  0x02c94330 in  ( + 0x00000000)
# 12  0x99294c4d in  ( + 0x00000000)
# 13  0x958fa5b7 in  ( + 0x00000000)
# 14  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0xffffffe1  ebx: 0xb0616ce8  ecx: 0xb0616c7c  edx:0x9a00d7d2
 edi: 0x00000020  esi: 0x00000003  ebp: 0xb0616cb8  esp:0xb0616c7c
  ss: 0x00000023  eip: 0x9a00d7d2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000206


Thread 6 crashed:

#  1  0x02c70c2a in  ( + 0x00000000)
#  2  0x958e68cb in  ( + 0x00000000)
#  3  0xffffffff in  ( + 0x00000000)
#  4  0x9a07252e in  ( + 0x00000000)
#  5  0x91105bc4 in  ( + 0x00000000)
#  6  0x94e6723c in  ( + 0x00000000)
#  7  0x94d8b288 in  ( + 0x00000000)
#  8  0x94dafa65 in  ( + 0x00000000)
#  9  0x00548102 in  ( + 0x00000000)
# 10  0x0050a1d0 in  ( + 0x00000000)
# 11  0x00502a8c in  ( + 0x00000000)
# 12  0x00482f5a in  ( + 0x00000000)
# 13  0x00487212 in  ( + 0x00000000)
# 14  0x002433fb in  ( + 0x00000000)
# 15  0x0022d6c4 in  ( + 0x00000000)
# 16  0x0022d928 in  ( + 0x00000000)
# 17  0x0022f1ba in  ( + 0x00000000)
# 18  0x004b931d in  ( + 0x00000000)
# 19  0x02c94330 in  ( + 0x00000000)
# 20  0x99294c4d in  ( + 0x00000000)
# 21  0x958fa5b7 in  ( + 0x00000000)
# 22  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0x02c70c20  ebx: 0x02c70b2d  ecx: 0xb071952c  edx:0x9a00fea2
 edi: 0x02c7ab88  esi: 0x00000007  ebp: 0xb07195a8  esp:0xb0719560
  ss: 0x00000023  eip: 0x02c70c2a   cs: 0x0000001b   ds:0x00000023
  es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010212


Thread 7:

#  1  0x9a00f8e2 in  ( + 0x00000000)
#  2  0x959850e0 in  ( + 0x00000000)
#  3  0x9a19b4b8 in  ( + 0x00000000)
#  4  0x9a3b2f63 in  ( + 0x00000000)
#  5  0x9a19943c in  ( + 0x00000000)
#  6  0x9a3c88a0 in  ( + 0x00000000)
#  7  0x958fa5b7 in  ( + 0x00000000)
#  8  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0x00000131  ebx: 0x0000a800  ecx: 0xb030ae4c  edx:0x9a00f8e2
 edi: 0x0000a701  esi: 0x00000000  ebp: 0xb030aed8  esp:0xb030ae4c
  ss: 0x00000023  eip: 0x9a00f8e2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000202


Thread 8:

#  1  0x9a00f8e2 in  ( + 0x00000000)
#  2  0x95985095 in  ( + 0x00000000)
#  3  0x9a31daa6 in  ( + 0x00000000)
#  4  0x9a31d99e in  ( + 0x00000000)
#  5  0x9a19943c in  ( + 0x00000000)
#  6  0x9a3c88a0 in  ( + 0x00000000)
#  7  0x958fa5b7 in  ( + 0x00000000)
#  8  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0x00000131  ebx: 0x00001200  ecx: 0xb0490e2c  edx:0x9a00f8e2
 edi: 0x00001000  esi: 0x00001000  ebp: 0xb0490eb8  esp:0xb0490e2c
  ss: 0x00000023  eip: 0x9a00f8e2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000202


Thread 9:

#  1  0x9a00f8e2 in  ( + 0x00000000)
#  2  0x95985095 in  ( + 0x00000000)
#  3  0x9a31daa6 in  ( + 0x00000000)
#  4  0x9a31d99e in  ( + 0x00000000)
#  5  0x9a19943c in  ( + 0x00000000)
#  6  0x9a3c88a0 in  ( + 0x00000000)
#  7  0x958fa5b7 in  ( + 0x00000000)
#  8  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0x00000131  ebx: 0x00001300  ecx: 0xb081ee2c  edx:0x9a00f8e2
 edi: 0x00001000  esi: 0x00001000  ebp: 0xb081eeb8  esp:0xb081ee2c
  ss: 0x00000023  eip: 0x9a00f8e2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000202


Thread 10:

#  1  0x9a00f8e2 in  ( + 0x00000000)
#  2  0x95985095 in  ( + 0x00000000)
#  3  0x9a31daa6 in  ( + 0x00000000)
#  4  0x9a31d99e in  ( + 0x00000000)
#  5  0x9a19943c in  ( + 0x00000000)
#  6  0x9a3c88a0 in  ( + 0x00000000)
#  7  0x958fa5b7 in  ( + 0x00000000)
#  8  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0x00000131  ebx: 0x00001100  ecx: 0xb08a0e2c  edx:0x9a00f8e2
 edi: 0x00001001  esi: 0x00001000  ebp: 0xb08a0eb8  esp:0xb08a0e2c
  ss: 0x00000023  eip: 0x9a00f8e2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000202


Thread 11:

#  1  0x9a00d7d2 in  ( + 0x00000000)
#  2  0x94da5f79 in  ( + 0x00000000)
#  3  0x94dab95f in  ( + 0x00000000)
#  4  0x94dab01a in  ( + 0x00000000)
#  5  0x94daae8b in  + 0x0000E7F0 ( + 0x00000000)
#  6  0x90fdf37a in  ( + 0x00000000)
#  7  0x91043448 in  ( + 0x00000000)
#  8  0x910433cb in  ( + 0x00000000)
#  9  0x958fa5b7 in  ( + 0x00000000)
# 10  0x958e4d4e in  ( + 0x00000000)

X86 Thread State:
 eax: 0xffffffe1  ebx: 0xb0922030  ecx: 0xb0921f2c  edx:0x9a00d7d2
 edi: 0x00000c00  esi: 0x07000006  ebp: 0xb0921f68  esp:0xb0921f2c
  ss: 0x00000023  eip: 0x9a00d7d2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000206


Loaded modules:


Operating System Information
Operating System: Mac OS X 10.8.4 (Build 12E55)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1084
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

Microsoft Application Information:
Error Reporting UUID: 4E4FB8F6-8F64-40D7-A076-8AA26D7D64EB
Time from launch: 0 hours, 3 minutes, 29 seconds
Total errors on this client: 8
    
posta user55920 27.08.2013 - 18:12
fonte

2 risposte

2

Prova ricostruendo il database di Outlook .

Quit all applications.

Make sure that you have enough HD space for a duplicate identity.

Back up your current identity, located in /Documents/Microsoft User Data.

Open Outlook while holding down the Option key.

In the Microsoft Database Utility, select the identity you want to rebuild, and click the Rebuild... button.

    
risposta data 27.08.2013 - 18:30
fonte
1

Sono d'accordo con David sulla ricostruzione del database. Sebbene non abbia riscontrato questo problema, ho riscontrato molti problemi con Outlook 2011 e sono sempre in grado di risolverli ricostruendo il database.

Se le indicazioni di David non sono abbastanza chiare fai una ricerca per "ricostruire il database di Outlook 2011" e dovresti trovare ciò di cui hai bisogno. Buona fortuna.

    
risposta data 27.08.2013 - 20:16
fonte

Leggi altre domande sui tag