Flash drive non riconosciuto - Dispositivo sconosciuto: "Voyager Mini 3.0"

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Ho un Retina Macbook Pro e ho appena ricevuto 6 x Voyager Mini USB 3.0 da 64 GB (come regalo per i colleghi). Ho provato 3 delle unità e mentre lavorano in Windows 7 e Linux (Ubuntu 12.04.3), non appaiono in Finder o Disk Util su OS X. Li ho provati su diverse macchine:

1) MacBook Pro Retina, 13 pollici, inizio 2013 (MacbookPro10,2) - OS X 10.8 5 2) MacBook Pro (MacbookPro8,1) - OS X 10.6.8 3) MacBook Pro (MacbookPro5,5) - OS X 10.8.3

Ho provato a riformattare uno su FAT32 per vedere se questo ha cambiato qualcosa, ma sto ottenendo lo stesso risultato. Ho anche provato la formattazione con lo strumento SDFormat su Windows (per exfat però, non ntfs) e questo non ha avuto effetto.

Ho scaricato e installato IOUSBFamily con la registrazione abilitata. Usando "USB Prober.app" sono stato in grado di ottenere le seguenti informazioni. Sembra che il sistema operativo stia vedendo l'unità, ma non sa cosa farne.

Qualsiasi aiuto sarebbe apprezzato. Grazie.

Sezione appropriata da "USB Bus Probe":

Super Speed device @ 3 (0x15300000): .............................................   Unknown device: "Voyager Mini 3.0"
    Port Information:   0x101a
           Not Captive
           Attached to Root Hub
           External Device
           Connected
           Enabled
           Connected to External Port
    Number Of Endpoints (includes EP0):   
        Total Endpoints for Configuration 1 (unconfigured):   3
    Device Descriptor   
        Descriptor Version Number:   0x0300
        Device Class:   8   (Unknown)
        Device Subclass:   6
        Device Protocol:   80
        Device MaxPacketSize:   9
        Device VendorID/ProductID:   0x1B1C/0x1A0C   (CORSAIR MEMORY INC.)
        Device Version Number:   0x0110
        Number of Configurations:   1
        Manufacturer String:   1 "Corsair"
        Product String:   2 "Voyager Mini 3.0"
        Serial Number String:   3 "07083BCC9F560866"
    BOS Descriptor   
        Length (and contents):   22
            Raw Descriptor (hex)    0000: 05 0F 16 00 02 07 10 02  02 00 00 00 0A 10 03 00  
            Raw Descriptor (hex)    0010: 0E 00 02 0A FF 07 
        Number of Capability Descriptors:   2
            USB 2.0 Extension:   2
                bmAttributes:   0x00000002
                   Bit 1:  Link Power Management supported
            SuperSpeed USB Device:   3
                bmAttributes:   0x00000000
                wSpeedsSupported:   0x000e
                   Bit 1:  Full Speed supported
                   Bit 2:  High Speed supported
                   Bit 3:  Super Speed (5Gbps) supported
                bFunctionalitySupport:   0x0002:  Full Speed and above
                bU1ExitLat:   Less than 10 µs
                wU2ExitLat:   Less than 2047 µs
    Current configuration:   0 (unconfigured)
    Configuration Descriptor   
        Length (and contents):   44
            Raw Descriptor (hex)    0000: 09 02 2C 00 01 01 00 80  3F 09 04 00 00 02 08 06  
            Raw Descriptor (hex)    0010: 50 00 07 05 81 02 00 04  00 06 30 03 00 00 00 07  
            Raw Descriptor (hex)    0020: 05 02 02 00 04 00 06 30  03 00 00 00 
        Number of Interfaces:   1
        Configuration Value:   1
        Attributes:   0x80 (bus-powered)
        MaxPower:   504 mA
        Interface #0 - Mass Storage/SCSI   
            Alternate Setting   0
            Number of Endpoints   2
            Interface Class:   8   (Mass Storage)
            Interface Subclass;   6   (SCSI)
            Interface Protocol:   80   (Bulk Only)
            Endpoint 0x81 - Bulk Input   
                Address:   0x81  (IN)
                Attributes:   0x02  (Bulk)
                Max Packet Size:   1024
                SuperSpeed Endpoint Companion   
                    bMaxBurst:   3
                    bmAttributes:   0 (1 MaxStreams)
            Endpoint 0x02 - Bulk Output   
                Address:   0x02  (OUT)
                Attributes:   0x02  (Bulk)
                Max Packet Size:   1024
                SuperSpeed Endpoint Companion   
                    bMaxBurst:   3
                    bmAttributes:   0 (1 MaxStreams)

Registro di livello 3 durante il collegamento dell'unità:

Dec 11 11:15:53.166  [2]    AppleUSBXHCI[0xffffff80f9c9a000]::PollInterrupts - deferring checking for RHStatus until we are running again
Dec 11 11:15:53.166  [2]    AppleUSBXHCI[0xffffff80f9c9a000]::WakeControllerFromDoze _myPowerState: 3
Dec 11 11:15:53.166  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(638), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00021203, status: 0x8203, change: 0x0000, portIsDebouncing: 1
Dec 11 11:15:53.166  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(639), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb000)
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac74000]::InterruptReadHandler error kIOReturnAborted. Try again.
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(640), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.199  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.298  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00021203, status: 0x8203, change: 0x0001, portIsDebouncing: 1
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMRootHubStatusChange got bitmap (0x80)
Dec 11 11:15:53.299  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (1)
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00001203, status: 0x0203, change: 0x0000, portIsDebouncing: 0
Dec 11 11:15:53.299  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(648), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.332  [3]    AppleUSBHub[0xffffff803ac74000]::HubAreAllPortsDisconnectedOrSuspended - port 3 still initing, status changing, or adding a device (0/1/0)
Dec 11 11:15:53.332  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (2)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (1)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(651), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (2)
Dec 11 11:15:53.400  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::event type == kXHCITRB_PSCE, calling RootHubStartTimer32
Dec 11 11:15:53.400  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(654), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb000)
Dec 11 11:15:53.432  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00201203, status: 0x0203, change: 0x0010, portIsDebouncing: 0
Dec 11 11:15:53.432  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMRootHubStatusChange got bitmap (0x80)
Dec 11 11:15:53.432  [2]    AppleUSBHub[0xffffff803ac87000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.432  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.432  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (3)
Dec 11 11:15:53.433  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (2)
Dec 11 11:15:53.467  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.533  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00001203, status: 0x0203, change: 0x0000, portIsDebouncing: 0
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIM **** - ConfigureDeviceZero maxPacketSize:9, speed:3, hub:128, adj port:7
Dec 11 11:15:53.544  [2]    -AppleUSBXHCI[0xffffff80f9c9a000]::AllocateAppleXHCIAsyncEndpoint 0xffffff8047c0fc00 maxPacketSize 512 maxBurst 0 mult 0
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint - inc ConfiguredEpCount (ring0)
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint 2 - Output context - pPhysical[0x23f000] pLogical[0xffffff8117eb5000]
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - _devZeroPort: 7, _devZeroHub:128
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - Port 7 speed is: 4, device speed is: 3
Dec 11 11:15:53.545  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - _devZeroPort: 7, _devZeroHub:128
Dec 11 11:15:53.545  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - Port 7 speed is: 4, device speed is: 3
Dec 11 11:15:53.547  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (1)
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMDeleteEndpoint - fn:0, ep:0, dir:3
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetSlotID - functionNumber disabled: 0
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint 2 - currMPS == maxPacketSize: 512
Dec 11 11:15:53.548  [3]    IOUSBControllerV3(AppleUSBXHCI)[0xffffff80f9c9a000]::ChangeExternalDeviceCount - got first external device, changing assertion to ON
Dec 11 11:15:53.548  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (0)
Dec 11 11:15:53.548  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(663), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.548  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb000)
    
posta Peter Gibson 11.12.2013 - 01:36
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1 risposta

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Il supporto Corsair ha dichiarato che si tratta di un bug nel firmware (v1.1) su queste unità. Apparentemente la correzione è implementata, ma le unità con il nuovo firmware non sono disponibili in questa fase.

    
risposta data 06.01.2014 - 23:35
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