Ho ricevuto circa due dozzine di arresti anomali riportati di seguito nell'ultima settimana sul mio MacBook Pro di inizio 2015 13 in esecuzione 10.11.3. Ieri, l'ho portato al Genius Bar e il ragazzo ha eseguito alcuni test diagnostici, Troviamo problemi hardware e abbiamo suggerito di reinstallare El Capitan.
L'abbiamo fatto, e venti minuti dopo, in un bar, si è di nuovo schiantato.
Alla fine ho dovuto fare di nuovo un'altra nuova installazione di El Capitan. Quello è riuscito a passare ore di utilizzo la sera e gran parte di oggi senza andare in crash, quindi ero ottimista sul fatto che il problema fosse stato risolto.
All'inizio di questo pomeriggio è andato in crash una volta mentre stavo ascoltando musica tramite un Ultimate Ears BOOM tramite Bluetooth. Poiché la musica balbettava e saltava avanti e indietro tra l'altoparlante e gli altoparlanti incorporati del portatile per alcuni secondi prima dello schianto, sospettavo che il Bluetooth fosse correlato, quindi disaccoppiai il dispositivo e disattiva il Bluetooth. E resettare NVRAM e SMC per buona misura. ¯\_(ツ)_/¯
Circa un'ora fa, con Bluetooth ancora disattivato, ha iniziato di nuovo a bloccarsi, tre volte nell'arco di dieci minuti.
Qualche suggerimento, suggerimento, intuizione?
(Un altro motivo per cui sospetto che Bluetooth sia in qualche modo correlato è che per tutto il tempo che ho posseduto questo laptop (poco meno di un anno), l'icona della barra dei menu Bluetooth diventa grigia e il menu dice "Bluetooth Not Available ", per nessuna ragione posso dire.)
EDIT: in occasione di un secondo viaggio al Genius Bar, ho ottenuto un'autorizzazione di lavoro per far spedire il laptop a una struttura esterna per un'ulteriore ispezione. Questa volta, il ragazzo con cui ho parlato sospetta che si tratti di un problema con la scheda logica.
Anonymous UUID: 6C8FA1BE-04C0-8ECF-BA18-94DE064EFEB5
Thu Feb 25 20:05:48 2016
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f8d7ff535): @/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOUSBHostFamily/IOUSBHostFamily-150.20.13/AppleUSBXHCI/AppleUSBXHCIEndpoint.cpp:210
Backtrace (CPU 0), Frame : Return Address
0xffffff91f881b910 : 0xffffff800c8df792
0xffffff91f881b990 : 0xffffff7f8d7ff535
0xffffff91f881baa0 : 0xffffff7f8d80271b
0xffffff91f881bad0 : 0xffffff7f8d7ed8fd
0xffffff91f881bbc0 : 0xffffff7f8d82b56c
0xffffff91f881bc20 : 0xffffff7f8d82e9d5
0xffffff91f881bcb0 : 0xffffff7f8d8236c9
0xffffff91f881bd30 : 0xffffff7f8d5da12e
0xffffff91f881bde0 : 0xffffff800ceb7ef8
0xffffff91f881be50 : 0xffffff7f8d5d9d77
0xffffff91f881be60 : 0xffffff800cea38ac
0xffffff91f881bee0 : 0xffffff800ce9cee9
0xffffff91f881bf00 : 0xffffff800c913afa
0xffffff91f881bfb0 : 0xffffff800c9ccf77
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBHostFamily(1.0.1)[5FF3F801-2AB5-38D2-93C2-51E00427D8FA]@0xffffff7f8d5d1000->0xffffff7f8d639fff
dependency: com.apple.driver.AppleUSBHostMergeProperties(1.0.1)[D338A98F-2B8F-3411-BD87-BD00F620A223]@0xffffff7f8d5cd000
com.apple.driver.usb.AppleUSBXHCI(1.0.1)[38F68C79-811D-3AA2-B8D4-0D444FF4DB4B]@0xffffff7f8d7dd000->0xffffff7f8d81bfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7f8d7d4000
dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[5FF3F801-2AB5-38D2-93C2-51E00427D8FA]@0xffffff7f8d5d1000
com.apple.driver.usb.AppleUSBXHCIPCI(1.0.1)[7AC984CE-8AAA-3B8D-92E3-24BE18DF3DEC]@0xffffff7f8d822000->0xffffff7f8d841fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7f8d7d4000
dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff7f8d12c000
dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[5FF3F801-2AB5-38D2-93C2-51E00427D8FA]@0xffffff7f8d5d1000
dependency: com.apple.driver.usb.AppleUSBXHCI(1.0.1)[38F68C79-811D-3AA2-B8D4-0D444FF4DB4B]@0xffffff7f8d7dd000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
15D21
Kernel version:
Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64
Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C
Kernel slide: 0x000000000c600000
Kernel text base: 0xffffff800c800000
__HIB text base: 0xffffff800c700000
System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)
System uptime in nanoseconds: 2172768939788
last loaded kext at 1900844581951: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 (addr 0xffffff7f8f32f000, size 28672)
last unloaded kext at 1570257774126: com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4 (addr 0xffffff7f8f32d000, size 8192)
loaded kexts:
com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.20.22
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.51.3
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelBDWGraphics 10.1.2
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleHV 1
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.2
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleBacklight 170.8.8
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AirPort.Brcm4360 1020.17.1a1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.iokit.IOAcceleratorFamily2 205.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.CoreStorage 517.20.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.10
com.apple.driver.AppleHIDTransport 5
com.apple.driver.AppleHSSPIHIDDriver 41.7
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.1.0
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 41.7
com.apple.driver.AppleIntelLpssSpiController 2.0.59
com.apple.driver.AppleIntelLpssGspi 2.0.59
com.apple.driver.AppleIntelLpssDmac 2.0.59
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro12,1, BootROM MBP121.0167.B15, 2 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512G, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1